CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN CONDITIONS
GENERAL:
1. If you place an order electronically through the website you are using. You are deemed to have accepted the preliminary information form and distance sales contract presented to you.
2. Buyers, regarding the sale and delivery of the product they purchased, No. 6502. It is subject to the provisions of the Law on Consumer Protection and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws.
3. Shipping costs, which are the cost of product shipment, will be paid by the buyers.
4. Each product purchased, provided that it does not exceed the legal period of 10 days. It is delivered to the person and/or organization at the address specified by the buyer. If the product is not delivered within this period, the Buyers terminate the contract.
5. The purchased product is complete and meets the specifications specified in the order. If available, it is delivered with documents such as warranty certificate and user manual.
6. In case it becomes impossible to sell the purchased product, as soon as the seller learns of this situation. The buyer must notify this situation in writing within the day. The total price will be refunded to the Buyer within 1 or 2 days.
THE PRICE OF THE PRODUCT PURCHASED IS NOT PAID:
If the Buyer does not pay for the product he purchased or cancels it in his bank records, the Seller’s obligation to deliver the product ends.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNPREDICTABLE REASONS:
If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the Buyer is notified of the situation. The buyer requests the cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is eliminated. If the buyer cancels the order; If the payment has been made in cash, this fee will be paid in cash within 3 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 3 days from this cancellation, but it is possible that the bank will transfer it to the buyer’s account within 1 week.
BUYER’S OBLIGATION TO CHECK THE PRODUCT:
The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The Invoice must be returned along with the product.
RIGHT OF WITHDRAWAL:
BUYER; Within 14 (fourteen) days from the date of delivery of the product purchased to him/her or to the person/organization at the address indicated, he/she has the right to withdraw from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any justification, provided that he notifies the SELLER via the contact information below.
CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION:
COMPANY
NAME/TITLE: STANMAK MAKİMA SANAYİ VE TİCARET LTD ŞTİ
ADDRESS: Üçeylül Mahallesi Ful Sokak No:4 Ödemiş / İZMİR
E-MAIL: info@stanmakmachine.com / info@stanmak.com
TEL: 0 232 332 10 91 – 0 536 702 70 69
DURATION OF THE RIGHT OF WITHDRAWAL:
If the buyer purchases a service, this 14-day period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the service begins with the approval of the consumer before the right of objection expires.
Expenses arising from the exercise of the right of withdrawal belong to the SELLER. 15. In order to exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must be delivered within the framework of the “Products for which the Right of Withdrawal cannot be Exercised” provisions set out in this contract. It must not be used.
USE OF THE RIGHT OF WITHDRAWAL:
The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions cannot be completed unless the RETURN INVOICE is issued.)
RETURN CONDITIONS:
If the value of the goods decreases or the return becomes impossible due to a reason arising from the BUYER’s fault, the BUYER is obliged to compensate the SELLER’s damages in proportion to the fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the improper use of the goods or product within the right of withdrawal period. In case the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal. The discount amount used within the scope of the campaign will be cancelled.
DEFAULT AND LEGAL CONSEQUENCES
If the BUYER is in default when making payment by credit card. Within the framework of the credit card agreement between the cardholder and the bank. He accepts, declares and undertakes that he will pay interest and be responsible to the bank. In this case, the relevant bank takes legal action. It requests the costs and attorney fees that may arise from the BUYER. In any case, in case of default of the BUYER due to its debt, the BUYER, due to the delayed performance of the debt. SELLER’S
He accepts that he will pay for the damage and loss suffered by.
PAYMENT AND DELIVERY
You make Bank Transfer or EFT (Electronic Fund Transfer), T.R. You can make payments to our Ziraatbank accounts (TL).
With your credit cards, all kinds of credit cards through our site. Benefit from online single payment or online installment options. For online payments, the amount will be debited from your credit card at the end of your order.